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From Candidate to Business Owner

General Steps to become a Senior Helpers Franchise

Senior Helpers franchise owners are uniquely positioned to capitalise on a growing need for in-home care while delivering a meaningful and necessary service to elderly individuals and their families. At Senior Helpers, we are proud to be at the forefront of aged care and disability services, having developed industry-leading programs for Alzheimer’s and Dementia, Parkinson’s Care, Multiple Sclerosis Care and more.

As a franchise owner, a good fit is important to us in strengthening our brand and for you to find the right home care franchise opportunity. We take pride in our work and share core values with our franchisees to ensure a high level of excellence in our industry. Here is what you can expect as you move through the process to be granted a Senior Helpers franchise.

Step 1

Initial Call

After a prospective franchisee expresses interest in the Senior Helpers brand, we will conduct an initial call to discuss your background. During this call, we will review territory availability and talk through your goals of owning a home care business and the investment required.

Following the discussion, you will be asked to fill out a Candidate form so we can better understand you, and determine if you would be a good fit.

Step 2

Discovery Series

We offer either a two-hour webinar using our Webex system where we will discuss our company, vision and brand differentiators or you may choose to accept a link to a series of shorter video presentations that you can review at your own leisure. In each, we review our scope of services, the nature and characteristics of a selected territory and staffing. We will also review the details of the investment, support offered, finances and marketing. Following the Series, we will send you the Franchise Disclosure Document (FDD). The FDD contains information to help evaluate the investment costs and details of the existing and past territories.

Step 3

Validation and Due Diligence

An important part of learning about our company is to speak to people you might be joining in the Senior Helpers family. You can ask questions of a current or past franchisee and get the perspective of someone who runs or has run a Senior Helpers business to help you to prepare to open your own Senior Helpers business. To assist with this, we have provided some downloadable Information Sheets that can guide you through the process.

Step 4


After conducting your due diligence, we will organise a telephone discussion to answer any further questions you may have. We will also ask for clarification of any issues that we feel need addressing. At this point, if we consider you a great candidate, we will provide you with a draft Franchise Agreement to read. We suggest at this point, that if you are wanting to join our network, that you seek professional advice on this business opportunity. There is no obligation to follow thorough until the Agreement is granted and signed.

Step 5

Planning for the Business

In most circumstances, we will ask you to start planning ahead by developing a preliminary Business Plan. We will send you a framework, and this will provide us with a deeper understanding of you, your goals and how we can support you to achieve your goal.

Step 6

Reaching Your Goal as a Business Owner

Once approved, we will organise for our lawyer to draw up the Franchise Agreement. This will be forwarded to you, however there is a 14-day cooling off period before you can sign the Agreement.

Following the signing, the exciting part of the journey begins – starting the activities that need to be completed before our in-depth Initial Training as part of the Australian Senior Helpers Family!

Here Is What You’ll Need


Initial Investment




Net Worth

Senior Helpers Franchise Investment

The investment range to start a Senior Helpers franchise is from $75,000 – $100,000 which includes working capital and staffing costs along with the $60,000 (+GST) initial franchise fee.

We like to think of the franchise start-up cost as a true investment, rather than simply a purchase. Your franchise agreement fee covers the comprehensive training process, additional supports and resources to help new franchisees feel as comfortable and prepared as possible before opening your business. This also includes an array of business, industry-specific and employment-related materials and policies to ensure that you have all the tools you need to succeed.


Senior Helpers’ ongoing royalty fee is 6% of gross sales every fortnight after you start providing services.

Over time, as your business and services grow, we offer reductions in your royalties to as low as 3.5% to ensure that you are able to reinvest and allocate more of your earnings in the manner you believe will benefit you over the long term.

Ready to Get Started?

If you’re interested in becoming part of the Senior Helpers network and making a difference in your community, click below to enquire or learn more.

Enquire Now
Get to Know Us

Our owners say it best…

“Of the various careers that we have had throughout our lives, this is by far and away and the most rewarding.  Seeing every day, the positive difference that we are making in our client’s lives makes us very happy that we have bought a Senior Helpers Franchise.”

- Jo & Shay Martin, Senior Helpers Sydney North and Northern Beaches

“I joined Senior Helpers in 2013 after a 17-year nursing career and haven’t looked back. Right from the beginning through to today I really feel part of the whole Senior Helpers family. The ongoing support and training that is provided is not only responsive but also relevant to the ever-changing needs associated with our industry. The Head Office also provides our office staff and support workers with training which ensures that we remain compliant and allows us to continue to provide quality services for our clients. The future always looks bright with Senior Helpers.”

- Amy Williams, Launceston Senior Helpers

“Senior Helpers has shown us what high quality in-home care really looks like, setting a standard that is well above the current industry average. The company has provided us with both the opportunity as well as guidance on becoming on of the leading home care providers in our local community.”

- Paul Ngo, Fleurieu Senior Helpers